Refund Policy

Refund Policy
At BEU, we want you to love your purchase. If you're not completely satisfied, we're here to help with a straightforward return process.

Return Policy:
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must meet the following conditions:
* In the same condition that you received it, unworn or unused  and in its original packaging.
* Must include the receipt or proof of purchase.
To initiate a return, please contact us at beubeverlyhills@gmail.com. We will provide a return shipping label and detailed instructions on how and where to send your package.
Return Address:
1024 Bayside Dr 
Newport Beach, CA 92660
Important:
* Items sent back without first requesting a return will not be accepted.
* You can always reach us for any return questions at beubeverlyhills@gmail.com.

Damages and Issues:
Please inspect your order upon receipt. If you find that the item is defective, damaged, or incorrect, contact us immediately. We will evaluate the issue and make it right with a replacement, exchange, or refund as necessary.

Exchanges:
The quickest way to receive your desired item is to return the one you have. Once your return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period:
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
* The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
* You must provide the receipt or proof of purchase.

Refunds:
Once we receive and inspect your return, we will notify you whether your refund has been approved or rejected.
* If approved, the refund will be processed to your original payment method within 10 business days.
* Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at beubeverlyhills@gmail.com.